This was our first stay. The room was very clean. The property is old for a hotel, but well kept. The air conditioner was fine. The bed was firm and slept well. The staff is the most friendly of anywhere we have stayed here or anywhere else. If you need anything, just let them know. We used a lot of towels and an extra blanket which they provided just fine. We stayed across from the office. On that side the hotel is two stories and on the opposite side it is three stories. There is a breezeway with soda and ice machine between the two sides. The only thing that might be negative is that there was a small amount of room between the end of the bed and the chest of drawers that the tv was sitting on. Two people have difficulty squeezing by there. The Jacuzzi tub was large and clean. The water was clean and no odors. The shower control was touchy. Just a wiggle and the water are cold or hot. Be careful when adjusting it. I suggest adjusting it before you get into the shower. We plan on staying here our next trip to Thailand and have already made reservations. Also the rates are the best of anywhere we have stayed in Pattaya. The pool is outdoor however, it was drained due to the time of year of our stay. I bet a lot of fun is to be had in it during the summer. Very little noise to keep us awake. No smoking and no pets help to keep the hotel clean.