Olevi Residents Hotelli

Reception staff helped by taking my heavy suitcase up and down the stairs when I arrived and left. Breakfast had a lot of options but it would have been good to have some spreads like jam for the bread.

We've stayed here mid November for 3 nights in a twin basement room without windows. I was worried at first as I booked this cozy old charming hotel online when we were touring the Baltic states.. No windows, being underground. How wrong I was, I'm so glad to have taken the risk and my sister was delighted when we got to see it after a long tiring journey from Riga nice and clean quirky reasonable rates. Lovely breakfast included. They even boxed it up for us (including a bottle of drink) on our last day as we left very early in the morning to catch the ferry to go to Helsinki. It's walking distance to main tourist / historical places, attractions. It was snowing very heavily when we were there which made it all the more magical. The receptionist is nice and helpful, although her English needs a little improvement. Can't fault this hotel at all. Except if you have any little children, or walking difficulties with heavy luggage etc. Avoid the basement. Because you walk down a steep metal spiral stairs. For us this added to the charm of the hotel. And we were traveling light, I don't know if'd be this happy if I had to carry a heavy luggage so bear this in mind or get someone helping you. Enjoy your stay, Such a lovely city to spend a few days... Nothing more I could ask for just continue giving guest the great service that you provide.