Hilton Pattaya Hotelli

The hotel is great in general and connected to shopping mall and easy access. You can do your shopping just below the hotel at the central festival mall. The rooms are fantastic, clean and spacious enough. The hotel staff are respectful and helpful. Love seeing the Manager being so hands on with the hotel. The staffs were super helpful and friendly when we arrived. Checking in and out was quick and easy. I can see that the staff have undergone a lot of training and they were very spontaneous, quick and helpful with all matters of stay. Very good staff attitude they have. Very friendly. The suites are very comfortable and are worth that little extra you may pay for a standard room. Breakfast in the lounge was a great start to the day, food was really good.

It was our first visit in Pattaya and we hoped for the best. When we landed our reservations in a different hotel was cancelled. Therefore, we had to quickly search for another hotel and we found this one like a good option for us. Not very far from the airport and in the centre of Pattaya. When we arrived the hotel looked busy. There was a young Asian lady at the desk. She gave me all the different options and prices and nothing was a problem for her. Luckily we didn't spend much time in this hotel, but exploring beautiful Thailand. This hotel has a good location, metro station and supermarket is close by, which is great. The hotel shuttle bus can also take you to this beautiful beach or malls for free. We were looking forward to having great breakfast. However breakfast was very average and limited. The coffee was not drinkable. We were quite happy that we didn't stay for dinner as well.